01
Deal registration and protection
Customers are registered by tax ID and product; the deal belongs to the partner while the registration stands, and conflicts surface instantly.
How It Works
One flow from deal registration to commission payout
Deal registration, quote and approval, sale, collection, commission and payout move forward on the same record. Each step continues the one before it, so who registered, which quote was approved and which collection produced which commission all sit on one trail.
Deal protection by tax ID and product
Discount approval tied to authority
Collection-based, explainable commission
Dated rules defined in the panel
The Problem
As the channel grows, Excel stops being enough
01
Ownership disputes
Two dealers approach the same customer, and ownership gets argued over on WhatsApp.
02
Commission by hand
Commission is calculated by hand at month end, and every period brings disputes.
03
Margin erosion
Dealers discount to close the customer, and together with commission the margin melts away.
04
Approvals off the record
Who approved what is nowhere on record.
If this sounds familiar, let’s talk
Let’s go through your partner structure, commission rules and approval flow together, and pin down in the first call which step moves into the system.
Screens
What the system looks like in use
Partner Relationship Management is PRM software developed by Zenmira Bilgi Teknolojileri A.Ş. Each topic has two representative screens — click a heading to switch between them.
Dealer orders, stock and accounts: the B2B Dealer Sales PortalDeal registration
Deal registration and customer protection
Partners register a customer by tax ID (VKN) and product, and the deal is theirs for as long as the registration stands. If someone tries to register the same customer again, the system warns instantly — and the decision stays with you. Customers you manage directly go on a reserved list. No dealer ever sees another dealer’s name on any screen.
Quote and approval
Quotes and margin protection
Partners build their own quotes from the catalogue, with price and discount calculated instantly. A discount beyond their authority goes to approval. If commission and discount together exceed the limit you set, the quote cannot move forward without approval.
Commission
Commission: every lira has a traceable source
Commission arises only from an approved collection. Rules are dated, so an old sale is calculated with the old rule. Records are never deleted; a refund is corrected with a reversing entry.
Partner Panel
Partners see for themselves what they earned, and why
Partners follow their own deals, the approval status of their quotes and which collection, rule and rate every commission amount came from — in their own panel. Another dealer’s name never appears on any screen.
Which deals are mine, and when does protection end?
Which approval is my quote waiting on?
Which collection did this commission come from?
How much will I be paid this period?
Rule Definition
Rules live in configuration, not in code
Rates, protection periods, discount authority, tiers and campaigns are defined from the panel. Before a change takes effect, you see how many records it will affect. A new commercial model needs no software development.
Commission rateProtection periodDiscount authorityTierCampaign
Core Capabilities
What the system covers, in four headings
02
Quote and discount approval
Quotes are built from the catalogue; discounts beyond authority and commission + discount totals over the limit go to approval.
03
Commission ledger and statements
Commission arises from approved collections; accruals, earned amounts and reversals share one ledger and a period statement.
04
Four-eyes approval and audit trail
Steps that need approval pass a second person; who approved what, and when, stays on record.
Comparison
Running the channel on Excel and WhatsApp vs. partner relationship management
| Criterion | Excel / WhatsApp | Partner Relationship Management |
|---|---|---|
| Customer ownership | Argued over on WhatsApp | Registered by tax ID and product |
| Conflicts | Noticed after the fact | Warned at registration |
| Commission calculation | By hand at month end | Automatic from approved collections |
| Source of an amount | Stays with whoever did the maths | Collection, rule and rate are visible |
| Discounts | Left to the dealer | Over-authority discounts go to approval |
| Approvals | Not on record | Four-eyes approval and audit trail |
| Refunds | Fixed by hand | Reversing entry, nothing deleted |
Positioning
How it differs from a CRM and a B2B ordering system
Partner Relationship Management
Manages the partner’s deals, quotes and commission.
Who it is for
Companies that sell their software, licences or subscriptions through dealers, solution partners or sales partners.
Especially organisations with more than 10 active partners that pay renewal commission.
Dealer networksSolution partnersSales partners
An auditable record
The source of every amount and every approval stays on record.
Records are never deleted; refunds are reversed
Rules are dated; old sales use the old rule
Contract and KVKK version consent on record
Payment and notification infrastructure
Card payment linksNetGSMSMS notifications
EmailEmail notifications
FAQ
Frequently Asked Questions
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Solutions and services that complete channel sales
Let’s review your channel process together.
Walk us through your partner structure, commission rules and approval flow, and we will look at how the system handles them on screen together.
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