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Tour Operation Planning
We manage tour programs, group assignments, guide and vehicle planning from a single hub. Changes reflect to all stakeholders instantly.
What We Offer
Sales, reservations, operations and finance work on the same data
We have worked with tour operators and travel agencies for years, bringing every field process into one system. A change made in one department is reflected in the others instantly, and the same information is never entered twice.
B2B & B2C sales channels
Supplier, allotment and contract management
Online payment and e-signature integrations
KVKK-compliant data and consent flows
The Problem
Where running an agency on spreadsheets and phone calls breaks down
01
Scattered customer records
Customer, quote and reservation data kept in separate files
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Information moved by hand
The same information re-entered between sales and operations
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Availability that needs a phone call
Remaining seats confirmed by phone, with the risk of selling the same seat twice
04
Collections detached from operations
Payment tracking running apart from the reservation and the contract
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Approvals with no record
Contract and consent approvals scattered across email
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Reports that arrive at month end
Seeing what sold through which channel only after sheets are merged by hand
If this sounds familiar, let’s talk
Let’s go through your reservation and collection flow together, and pin down in the first call which step moves into the system.
Screens
What the system looks like in use
The screens below are representative; each topic has two — click a heading to switch between them.
Explore the AGORA tourism operations systemReservations & availability
Availability drops at the moment of sale — nobody calls to confirm
Tour, room, capacity and passenger data belong to the same reservation. Remaining seats update as the form is filled in, and the website, the agency portal and the call centre all sell from one pool.
Representative screen · not real customer data
Representative screen · not real customer data
Collections & contracts
Every collection sits with the reservation and contract it belongs to
Deposits, instalments, partial collections and refunds are all managed on the same record. Contracts are sent digitally, reading and approval steps are logged, and the consent process runs in the same flow.
Sales & operations
The sales team and operations read the same data
The path from lead to quote to confirmed sale runs on a single record. Once a sale closes, guide, vehicle, hotel and activity planning continue on that same reservation.
Representative screen · not real customer data
Who It Is For
The system is built around your agency’s own operating logic
No two agencies expect the same thing from software: availability, pricing, collection rhythm and operational planning all differ by agency type. The setups below show where those differences appear.
Tour Operator
For operators building their own tours, the departure calendar, capacity pool, guide and vehicle planning run together.
Departure calendarGroup & room allocationGuide/vehicle planning
Incoming Agency
For group requests from overseas partners, multilingual quotes, currency-based pricing and supplier confirmation come first.
Multilingual quotesCurrency-based pricingSupplier confirmation flow
Corporate Travel Agency
When you work on a corporate account, the requester, the approver and the invoiced party differ — the system keeps all three apart.
Company-level accountsApproval flowConsolidated invoicing
Day Tours & Activities
High volume, low ticket: fast booking, instant payment and a daily passenger manifest are what matter.
Fast bookingInstant paymentDaily manifest
Culture & Faith Tours
In long lead-time sales, instalment collections, group manifests and room pairing carry the operational weight.
Instalment collectionsGroup manifestRoom pairing
Health Tourism Agency
Patient and companion records, the appointment–accommodation–transfer chain and sensitive data held under separate permissions.
Patient & companion recordsAppointment–transfer chainPermission-based data access
Modules
Modules that cover the full agency operation
Ten modules run on one system, and we set the rollout order to match your operation.
These modules at work: the AGORA case study
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Supplier Management
We bring hotel, transfer, guide and activity suppliers under one roof — tracking allotments, contracts and invoices end-to-end.
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Collections & Payments
We handle customer collections and supplier payments in an integrated flow, reporting financial movement transparently.
04
Tour Sales Portal
An online sales channel for agencies and end users. A complete B2B/B2C experience with real-time allotment, pricing and availability.
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Payment Portal
Customers complete post-contract payments through a secure portal — we manage installments, bank transfers and virtual POS flows.
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Sales Team Management
A CRM built for call center and field sales teams. Lead tracking, quote generation and conversion reports on a single screen.
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Marketing Automation
Segmentation, email/SMS automation and campaign management run inside the system — we automate the full customer journey.
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Reservation & Contract Management
We digitize reservation flows, contract templates and approval steps — simplifying cancellations, changes and add-on services.
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Online Contract
Customers read, approve and e-sign their contracts in a single integrated digital experience.
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KVKK-Compliant Data Collection
All customer data is collected per KVKK and data-security standards — consent, retention and deletion flows run automatically.
Comparison
Running on spreadsheets and phone calls vs. agency software
| Criterion | Excel / phone / email | Agency software |
|---|---|---|
| Reservation record | Spread across files and sheets | One record every department reads |
| Availability | Confirmed over the phone | Drawn from the pool as you sell |
| Collections | Tracked apart from operations | Tied to the reservation and contract |
| Contracts | Email and wet signatures | Online approval and e-signature, all logged |
| Sub-agency sales | Pricing and availability asked by phone | They sell from the portal at their own pricing |
| Reporting | Assembled by hand at month end | Live, broken down by channel, tour and rep |
Collection and virtual POS infrastructures
Deposits, instalments and balance payments are taken inside the portal, and every payment is reported together with its reservation and contract. Transfer notifications and refunds run in the same flow.
E-invoice and e-archive providers
Your own agency brand, your own domain
The sales and payment portal goes live on your own domain with your logo and your colours. To your customer it is not a piece of software — it is your booking channel.
Your own domain and SSL
Fully responsive on mobile
Hosted in Türkiye, KVKK compliant
How the rollout runs
01
Analysis
We map your sales, reservation and collection flow on site, and the module order is set here.
02
Setup and data migration
Core modules are customised to your agency and the migration of existing records is planned.
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Training and go-live
Team training and rollout run together, and the system is validated in real use.
FAQ
Frequently Asked Questions
If your question is not here, one of our solution consultants will get back to you shortly.
Send us your questionRelated Services
The services that build this system
Let’s digitize your tourism operation
We analyze your processes and build an agency- and tour-operation-specific system that will grow with you for years.